For Residents & Families
Healthcare closer to the place you call home.
SGC CARE brings medical care and ongoing health support to residents of assisted living communities, helping make care more convenient and connected.
A familiar place to receive care.
For residents and families, arranging appointments outside the community can be difficult. Our providers see residents within participating communities and use telehealth where appropriate, helping reduce the travel involved in receiving care.
What to Expect
Support that continues beyond the appointment.
Primary care for ongoing health needs
Access medical care within your community.
Support for chronic conditions
Eligible residents can receive ongoing monitoring and care coordination.
Behavioral health support
Discuss available support for emotional and behavioral health.
A more connected care journey
Our team helps coordinate with other providers involved in your care, as appropriate.
Getting Started
Find out whether SGC CARE is right for you.
01
Tell us
Tell us your community and location.
02
Talk it through
Our team explains which services are available and discusses the next steps.
03
Review
We review eligibility, insurance participation and any expected costs before you decide.
04
Enroll
If you choose to proceed, our team guides you through enrollment and arranging care.
Care conversations that include the right people.
With the resident’s permission or appropriate authorization, families and representatives can be involved in care discussions. We respect each resident’s preferences and privacy.
Understand your options before you enroll.
Insurance participation and out-of-pocket costs depend on your plan, location and the services you receive. Contact our team to discuss your coverage and any costs that may apply.
FAQs
Questions from residents and families.
Is SGC CARE available at my community?
Availability depends on your location and whether your community participates. Contact our team with your community name, city and state to find out more.
Do residents need to travel to receive care?
Our providers deliver care within participating communities and may use telehealth where appropriate. Some needs may still require an outside appointment, specialist visit or emergency care.
Can residents keep their current doctor?
Speak with our team about how SGC CARE would fit with your existing care. We will explain whether enrollment involves changing your primary care provider and how coordination would work.
Can families be involved?
Families and authorized representatives can be involved with the resident’s permission or appropriate authorization. We respect each resident’s privacy and preferences.
Is insurance accepted?
Insurance participation varies by plan, location and service. Our team can discuss your coverage and any out-of-pocket costs before enrollment.
What is chronic care management?
Chronic care management offers ongoing support and coordination for eligible residents living with chronic conditions. Our team can explain eligibility, the support offered and any costs that may apply.
How do I request an appointment or urgent help?
If you already receive care through SGC CARE, use the contact instructions provided by your care team. Website enquiry forms are not for appointment requests or urgent medical concerns. For a medical emergency, call 911.
Have a question about care?
We can help you understand availability and what happens next.